{"id":13,"date":"2026-08-12T20:49:05","date_gmt":"2026-08-12T20:49:05","guid":{"rendered":"https:\/\/youzibaihuo.com\/?page_id=13"},"modified":"2026-08-12T20:50:10","modified_gmt":"2026-08-12T20:50:10","slug":"delivery_returns","status":"publish","type":"page","link":"https:\/\/youzibaihuo.com\/zh\/delivery_returns\/","title":{"rendered":"Delivery & Returns"},"content":{"rendered":"
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\n\t\t\t\n\t\t\t
\n\t\t\t\t

Delivery & Return<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t
\n\t\t\t\t\t

Free delivery available on more than 1000s of products . Choose a specific delivery date & time that suits you for an additional fee.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\n\t\t
\n\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\n\t\t\t\n\t\t\t
\n\t\t\t\t

Delivery Options Overview<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t

You Zi Bai Huo, LLC offers ideal shipping methods for any requirement. Be it Free or low priced through DHL\/Standard Parcel Post, more quickly via DHL Express,Fedex or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Vendors if you prefer. On this page you\u00b4ll find an overview of all available shipping methods.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t

Small items<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t

What do we mean by small? Just about everything under the sun except for major kitchen\/laundry appliances and TVs over 43\u2033.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t

Large items<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t

The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43\u2033.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\n\t\t\t\n\t\t\t
\n\t\t\t\t

Exchange or Return of Goods<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>

Additional non-returnable items:<\/p>

  • Gift cards<\/li>
  • Downloadable software products<\/li>
  • Some health and personal care items<\/li><\/ul>

    To complete your return, we require a receipt or proof of purchase.<\/p>

    Please do not send your purchase back to the manufacturer.<\/p>

    There are certain situations where only partial refunds are granted:<\/p>

    • Book with obvious signs of use<\/li>
    • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li>
    • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>
    • Any item that is returned more than 30 days after delivery<\/li><\/ul>

      Non-refundable items:<\/strong><\/p>

      \u2013 Items older than 30 days after delivery<\/p>

      \u2013 refrigerated items<\/p>

      \u2013 Fresh food (fruit, Vegetable)<\/p>

      \u2013 new flowers<\/p>

      \u2013 Items with signs of use<\/p>

      \u2013 Damaged or defective items (if the original item was damaged or defective, or the item was shipped incorrectly, you may receive a refund for those items)<\/p>

      *If the package is returned to us due to your absence, we will discard refrigerated or frozen food and any quantity of refrigerated or frozen product will not be returned.<\/p>

      Non-returnable due to Food safety reasons:<\/span><\/div>
      \u00a0<\/div>
      This item is non-returnable due to potential safety risk as an ingestible product, but if the item arrives damaged or defective, you may request a refund or replacement through Your Orders by providing an image of the item and its defects.<\/div>
      \u00a0<\/div>

      Refunds<\/h2>

      We can only process refunds for items purchased directly from YouZiBaiHuo.com<\/p>

      Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>

      If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>

      Late or missing refunds<\/b><\/p>

      If you haven\u2019t received a refund yet, first check your bank account again.<\/p>

      Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>

      Next contact your bank. There is often some processing time before a refund is posted.<\/p>

      If you\u2019ve done all of this and you still have not received your refund yet, please contact us at Refund@YouZiBaiHuo.com.<\/p>

      Sale items<\/b><\/p>

      Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>

      Exchanges<\/h2>

      We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email Refund@YouZiBaiHuo.com and We will email you an address where to send your item back.<\/p>

      Gifts<\/h2>

      If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>

      If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>

      Shipping returns<\/h2>

      You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>

      Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>

      If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>

      Need help?<\/h2>

      Contact us at Refund@YouZiBaiHuo.com for questions related to refunds and returns.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

      \n\t\t\t\t
      \n\t\t\t\t\t\t\t
      \n\t\t\t\n\t\t\t

      The product is not accepted back if at least one of the components is missing:<\/h4>